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Connecting Facebook and Instagram to NOVACRM

Updated over a year ago

Connecting Facebook and Instagram to NOVACRM can streamline your social media management and lead generation processes. Here’s a guide to help you set it up:

1. Ensure Access and Permissions:

  • Admin Access: Make sure you have admin access to both your Facebook Page and Instagram account.

  • Business Accounts: Your Instagram account should be a Business or Creator account linked to your Facebook Page.

2. Link Your Facebook Page to Instagram:

  • On Facebook:

    1. Go to your Facebook Page.

    2. Click on Settings.

    3. Select Instagram from the left menu.

    4. Click Connect Account and follow the prompts to log in to Instagram and complete the connection.

3. Set Up Integration in NOVACRM:

  • Login to NOVACRM:

    1. Open NOVA CRM and log in to your account.

    2. Navigate to the Social Media Management section ( found on the dashboard).

  • Select Social Media Accounts:

    1. Look for Select your options.

    2. Click on Connect

    3. Log in to your Facebook account and grant NOVACRM the necessary permissions to access your Facebook Page and Instagram account.

4. Test the Integration:

  • Check Syncing:

    1. Verify that your Facebook and Instagram accounts are syncing correctly with NOVACRM.

    2. Test by creating a post.

For any questions, you can reach out to us at [email protected] or call us at +1 844 644 0023.

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