To assign lead flow leads to team members, follow these steps:
Click on NOVA Central: Open the NOVA Central dashboard.
Click on Groups: Navigate to the Groups section.
Click on Add Group: Start the process of creating a new group.
Give the Group Name: Enter a name for your group.
Select Assignment Method: Choose between "Round Robin" or "First to Claim" for how leads will be distributed among team members.
Fill in the Details: Provide any additional details required for the group.
Select the Agent: Choose the team members you want to assign to this lead flow.
Save Changes: Click on "Save" to finalize the group and assignment.
By following these steps, you'll successfully assign lead flow leads to your selected team members in NOVA Central.
For any queries, you can reach out to us at [email protected] or call us at our support toll-free number +1 844 644 0023.